Complaints
SETA prides itself on the delivery of high quality training and assessment services. However, sometimes, things may go wrong. If you are on a commercial programme of study, an Apprentice or an employer, you have the right to make a complaint should you wish to do so.
Please click the following links to download our latest documents
Informal Complaint Recording Form
Formal Complaint Recording Form
Your complaint will be dealt with in the strictest confidence